Resetting User Passwords (CLTX807)

To reset a User Password, follow these steps:

Step 1            Log into CRM

Step 2            On the landing page, click on Administration from the main menu

Step 3            Hover over Permissions

Step 4            Click on the Users sub-category

Step 5            To reset the password for a user, click on the user within the list

5.1                  Click the Edit option

5.2                  Click the Reset Password button

5.3                  Type in a new password and confirmation password

5.4                  Click the Save button

Article Reference: CLTX807