The following procedures will guide through managing existing Dashboards within CRM.
Step 1 Log into CRM.
Step 2 On the landing page, click on Dashboard from the main menu.
Step 3 To Edit an existing Dashboard’s settings, click the drop-down arrow and select the desired Dashboard
3.2 Click the Manage Dashboard button located in the upper right hand corner
3.3 Click the drop-down arrow in the Role box to select a different role, if desired
3.4 Modify the Name, if desired
3.5 Make the desired changes and click Save
Note: The Dashboard Elements Report library is located on the right hand side of the Dashboard page. It will only display when any Dashboard other than the default Dashboards are selected and when the assigned role of the user has permissions to modify and add dashboards. Click on the red button on the center right of the page to expand and collapse the Dashboard Elements library.
Step 4 To add a report to the Dashboard:
4.1 Click the drop-down arrow in the Category box in order to isolate the list to display only those reports within a Dashboard Elements Category (optional)
4.2 Locate a report within the list and click the plus symbol to place it in the dashboard
Note: In order for a report to be available in the list, it will need to be published within the Dashboard Elements. To review the steps for publishing a report, please review the Publishing Reports procedural document.
Step 5 To resize a report, hover the mouse in the bottom right hand corner of the report widget, click and drag to the desired location
Step 6 To move the report to the desired placement within the dashboard, click in the middle of the report widget, hold and drag to the desired location within the dashboard
Step 7 To remove a report from the dashboard, click on the X located in the upper right hand corner of the report widget.
Note: There is no Save button as the changes made will occur immediately and retain automatically. There is also no undo button so if a report is removed, it will need to be added back using the steps above.
Article Reference: CLTX102