The following procedure will guide you through the process of enabling notification emails for selected users. Once enabled, the system will email the user a notification whenever activity logs are assigned to them.
Step 1 Log into CallTrax NEXT
Step 2 On the landing page, click Administration from the main menu
Step 3 Hover the mouse over Permissions, and click Users
Step 4 Click on the desired user from the list
Step 5 Click Edit
Step 6 Under User Administration in the top left, click CallTrax
Step 7 Click the Configuration tab
Step 8 Click the institution(s) to which the user has been assigned
Step 9 Click the Enable Notification Emails checkbox
Step 10 Click Save
Step 11 If the user has been assigned to multiple institutions, Steps 8-10 must be repeated for each institution.
Note: Users can enable/disable notification emails for themselves by clicking their name in the top right-hand corner of CallTrax NEXT.
Note: If this is to be enabled for all active users, it can be adjusted for all in one step under Administration/Setup/CallTrax Settings. Please see Procedure CLTX522 - CallTrax NEXT Enable Notification Emails for All Users.
Article Reference: CLTX810