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April 2025 Release Notes

Enhancements

Click Tracking (FKA WebTrax) Now Available Across All Your Related Accounts

Great news! Click Tracking is now available across all your related accounts - you’re no longer limited to just one marketing account. You can create behavior rules for any marketing or even transactional account with Marketing Automations, giving you more flexibility and insights. Even better, all your future DCP emails are now working to help you track visitor traffic effortlessly.

If you're using Click Tracking, this update is available to you now! Need more details? Contact your relationship manager to learn more.

 

“Rejected” In Email Performance Report Now Includes Monthly Maximum Limits

We’ve improved the Email Performance report! The “Rejected” category now includes emails that weren’t sent due to recipients reaching their Monthly Max email limit. You can view and download these details within the report for up to 45 days after uploading your email lists.

Plus, the info tooltip for “Rejected” has been updated to reflect this enhancement.

 

 

What are Monthly Max Limits?

Monthly Max Limits is a Digital Communication platform feature that helps control email frequency by limiting how many emails each recipient can receive in a month.

If Monthly Max Limits are enabled, emails to recipients who’ve reached their limit won’t be sent unless you override this setting for a specific email.

 

How Do I Know If I’m Using Monthly Max Limits?

To check if your account has Monthly Max Limits enabled:

  1. Go to Account Settings > Email > General Settings.
  2. Look for the Monthly Email Limit field.
  3. If a number is set, your account is using Monthly Max Limits.

You can also view (and override) the Monthly Max Limits when you launch an email, as shown in the image below.

 

Additional Modifications

Custom HTML email editor

We’ve introduced a replacement Custom HTML option in the Email Editor. The previous Custom HTML option contained technology that is no longer supported so this needed to be replaced. The Custom HTML options is only used if you select “I have HTML I would like to use” within The Basics of the Email Editor.

 

Add your code inside the text box, add Merge fields using the “Use Merge Field button”, and use the Preview options to see how your email looks.

 

 

 

Use the new “Format HTML” button to display your HTML code in view to help read your HTML code better. This option structures your HTML code while you are in the editor but will not save your HTML code in that format.

 

 

Bug Fixes

The following fixes are included in this release (in addition to other fixes and performance improvements):

  • Create > Email—Updated on-screen look to Marquis branding colors (#142161)
  • Email – Text cells—Fixed an issue where numbered bullet points wouldn’t change size when the font size changed (#82147 and #88200).
  • Image Editor—Fixed an issue where a previous version of an edited image would appear the next time the original saved image was used (#147050)
  • Large Merge fields—Fixed an issue where if content for a merge field was over 1,000 characters and the row didn’t have complete content for all merge files the file wouldn’t be processed (#145903)
  • Notification email—Marquis branding updates to the notification emails (#140746)
  • Notification email—Fixed an issue with the subject of some notifications (#138534)
  • Schedule Report (fka Push Reports)—Fixed an issue where a link would go to an old report instead of the new report (#141367)
  • Scheduled Reports (fka Push Reports)—Fixed an issue where the DOD Summary Report wouldn’t allow choosing the timeframe for the report and would default to the prior month (#102271 and #110593)
  • Scheduled Reports (fka Push Reports)—Fixed an issue where some clients couldn’t change any settings for previously defined DOD Summary Report scheduled reports (#69638)
  • Scheduled Reports (fka Push Reports)—Fixed an issue where the link to Disable the Event report wouldn’t disable the report (#141472)
  • Subscriber Activity Report—Fixed an issue where the on-screen totals were incorrect (#145931)
  • Surveys—Fixed a typo on one of the NPS question options (#140742)
  • Text formatting fields—Some areas of the application where we allow text to be formatted had a different look than the email editor text formatting. These have been updated to have a consistent look. (#56877)

 

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