Accessing Reports From Digital Communication Product Suite

To generate reports that are for a specific email, survey, web form, etc., follow these steps:

Step 1         Log into the Digital Communication platform

Step 2         Select the Product Suite product and the desired module, e.g., Emails, Surveys, Web Forms, etc. For this example, we’ll be using Surveys.

Step 3         Click the Published tab

Step 4         Click the item for which you want to access the report

Step 5         Click View Report

Step 6         Make the desired selections within the Surveys reports window, including Date Range, Responses, Report Type, and Report Format.

•                     Use the calendar tool to select a desired Date Range to designate the records displayed.  If a date range is not designated, all data will be included in the report.
•                     View responses from-select website and email, just website, or just email.
•                     Report type-includes options for Raw Survey Data, Standard Summary, or Crosstab.
•                     Report format-includes format options such as Excel, CSV, or HTML.
•                     Optionally, choose to Password protect download

Step 7         Click Generate Report

Article Reference: DMX361