The system requires a .CSV (comma delimited) file type that contains a header row. The header row can not contain any extra characters or spaces. Below are some steps to assist in troubleshooting if you receive the above error.
- Delete 8-10 blank data columns to the right of the last data column
- Delete header row and then add new
- Copy only the data and paste in a new spreadsheet. Add header row and save as a new data file.