Standard Emails – As a default the data file is de-duped but there is an option to override and allow duplicates when uploading your file.
DocuMatix On Demand – Marketing Automations will not de-dup files. The tracking field will prevent duplicates if the email address is used as the tracking field. Please note that the tracking field may be set to track something other than email address. When duplicates are found we send to the first instance found in the data file.
DocuMatix On Demand- Triggered Emails – We do not De-dup Triggered emails.
DocuMatix On Demand -SMS – We do not de-dup Text Messages